Pre-Release: Design Improvements in Comment Box & Chat Window in Agent Portal

Dear Customer, Greetings from Team Asista! We would like to keep you updated on the soon to be released design improvements in your Asista Agent Portal. What can you expect? To simplify the way your agents communicate with your customers on their tickets, we have improved the design of the comment box and the chat …

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Release: Fresh, Fully Revamped Agent Interface (UI) of Asista.

Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI). Our New Agent UI makes life simpler for agents, supervisors with easier navigation and improved User Experience (UX) and filters. If you’ve been …

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Pre-Release: Stay Tuned…..Fresh, Fully Revamped Agent Interface (UI) of Asista.

Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI). Our New Agent UI makes life simpler for agents, supervisors with easier navigation and improved User Experience (UX) and filters. If you’ve been …

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Release: Newly Revamped Admin UI of Asista

Dear Customer, Greetings from Team Asista! We are thrilled to announce the release of our revamped, Admin User Interface (UI), which makes life simpler for technical administrators with easier configuration options and more intelligent grouping of features. Here’s a glimpse of our revamped settings dashboard, which includes the option to simply search for a setting …

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Revamped, Admin User Interface (UI) of Asista.

Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, revamped, Admin User Interface (UI). Our revamped Admin UI makes like simpler for technical administrators with easier configuration options and more intelligent grouping of features. If you’ve been a part …

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How To Choose The Best Customer Service Operations Software

How To Choose The Best Customer Service Operations Software

“Small and medium-sized companies definitely need an on-demand service solution, a ‘Geek Team’ standing at the ready.” – Financial Times While this statement by Financial Times is an undeniable fact today, gone are the days when companies had to build-up competent in-house IT teams to handle customer engagement activities. With the new style and era …

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Fascinating Facts About Customer Engagement Software

Fascinating Facts About Customer Engagement Software

Customer engagement has become almost a necessity in the business world today. Customers cannot do without effective engagement, and businesses cannot really tap into their customers’ needs if they don’t keep the conversation going. This demand has given birth to a growing number of solutions and software that aim at bridging the gap between customers’ …

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What Are The Latest Trends In Customer Service Operations Software

“Customers are more demanding than ever. They have more power than they used to. They are smarter and have higher expectations than ever before.” – Forbes It is true that the customers today are actively seeking to include their digital interactions into daily activities. With customers demanding more than ever, trends in customer service operations …

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