Dear Customer,

Team Asista is happy to let you know that we’ve simplified the way SLA statuses are displayed on the Android and iOS mobile apps.

Here’s what we’ve included with the new updates.

More user-friendly Response and Resolution time formats.

Help texts for SLAs, Response and Resolution time updates.

Do you love what you see? Well, check out our mobile apps and experience the difference right away!

We’re eager to hear your feedback and suggestions at

Team Asista