Customer engagement management software / consumer engagement platform / Customer engagement software for conversion, communication and customer support
Deliver Swift Customer Service, Every Time!
Asista is built with a singular thought of making the largely multi-dimensional task of assistance simple!
Asista is an intelligent customer-support ticketing software designed to bring your customers and teams together to collaborate and communicate effectively.
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Helpdesk
Simplify your business processes with Asista – Intelligent Customer Support Ticketing Software.
Along with traditional customer-support software functionalities, Asista comes packed with...
- Social Channel Integration
- Process Automation
- Items-Based Support
- Real-Time SLA Notifications
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Field Service Management
Manage on-site services effectively with our Field Service Management Module and App.
Your field agents can now easily collaborate with your help desk agents to...
- Spot Problems
- Troubleshoot Issues
- Make the Right Decisions
- Deliver Unparalleled Service
- Always Meeting Your SLAs
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Asset Management
Be regulatory compliant and reduce asset support costs by keeping track of all your business assets with our Asset Management Module.
You can now have a detailed bird's-eye-view of your business assets, and upgrade them instantly to match the ever growing demands of your users and business with features like...
- Full lifecycle IT Asset Management with CMDB
- Hardware Asset Management
- Software Asset Management
- Integrate with AD, System Center and Cloud Service Providers
- Agentless Network Discovery
- Barcoding Suport
- Service Management
- Spare Parts and Storage
- Disposal and Obsolescence
- Key performance indicators and management reporting
What is Asista?
Simply put Asista is an intelligent customer-support ticketing software designed to be cross-functional, collaborative & socially-intelligent.
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Simplify your business processes and bridge the gap between your teams, customers and assets.
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We are your customer-support solution providers with real time customer-support solutions.
Get
Today!
Let us help you assist your customers with
real time customer-support solutions.
+91 98 11 977427 (Sales & Support)