Jan 20, 2022 | Updates & News
Dear Customer, Team Asista is happy to let you know that we’ve simplified the way SLA statuses are displayed on the Android and iOS mobile apps. Here’s what we’ve included with the new updates. More user-friendly Response and Resolution time formats....
Jul 16, 2021 | Updates & News
Dear Customer, Greetings from Team Asista! It’s been a while since our last update and we’re really excited to let you know of three new features that we’ve added to the Asista portal. Scheduled Reports A new report scheduling feature has been added...
Jul 2, 2021 | Updates & News
Dear Customer, Team Asista is back with the exciting news of a new feature that we are sure you’ll absolutely love! With this release, you can now customize your portal’s banner to its entirety, including the banner image, gradients and colors. The new,...
Jun 16, 2021 | Updates & News
Dear Customer, Greetings from Team Asista! We’re excited to announce that we’ve made some enhancements to the agent portal that are sure to make your team’s life easier! Are you eager to get a peek at what we’ve done? Well, here we go! 1. Your...
Jun 16, 2021 | Updates & News
Dear Customer, It’s been a while since you heard from Team Asista and we have some exciting updates to share with you. We’ve been actively working on rolling out new features that will make working with your Asista tenant much simpler, and one such feature...
