Updates & News

Feature Release: Customer Satisfaction Surveys

Dear Customer, Hello from Team Asista! We’re thrilled to let you know that we’ve released yet another feature that we are sure will bring a smile to your customers’ faces. Prepare to captivate your customers and enhance service levels with enhanced Customer Satisfaction Surveys, controllable within each ticket. Prior to the launch of this new …

Feature Release: Customer Satisfaction Surveys Read More »

Pre-Release: Design Improvements in Comment Box & Chat Window in Agent Portal

Dear Customer, Greetings from Team Asista! We would like to keep you updated on the soon to be released design improvements in your Asista Agent Portal. What can you expect? To simplify the way your agents communicate with your customers on their tickets, we have improved the design of the comment box and the chat …

Pre-Release: Design Improvements in Comment Box & Chat Window in Agent Portal Read More »

Release: Fresh, Fully Revamped Agent Interface (UI) of Asista.

Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI). Our New Agent UI makes life simpler for agents, supervisors with easier navigation and improved User Experience (UX) and filters. If you’ve been …

Release: Fresh, Fully Revamped Agent Interface (UI) of Asista. Read More »

Pre-Release: Stay Tuned…..Fresh, Fully Revamped Agent Interface (UI) of Asista.

Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI). Our New Agent UI makes life simpler for agents, supervisors with easier navigation and improved User Experience (UX) and filters. If you’ve been …

Pre-Release: Stay Tuned…..Fresh, Fully Revamped Agent Interface (UI) of Asista. Read More »

Release: Newly Revamped Admin UI of Asista

Dear Customer, Greetings from Team Asista! We are thrilled to announce the release of our revamped, Admin User Interface (UI), which makes life simpler for technical administrators with easier configuration options and more intelligent grouping of features. Here’s a glimpse of our revamped settings dashboard, which includes the option to simply search for a setting …

Release: Newly Revamped Admin UI of Asista Read More »

Revamped, Admin User Interface (UI) of Asista.

Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, revamped, Admin User Interface (UI). Our revamped Admin UI makes like simpler for technical administrators with easier configuration options and more intelligent grouping of features. If you’ve been a part …

Revamped, Admin User Interface (UI) of Asista. Read More »