Dear Customer, Greetings from Team Asista! We would like to keep you updated on the soon to be released design improvements in your Asista Agent Portal. What can you expect? To simplify the way your agents communicate with your customers on their tickets, we have improved the design of the comment box and the chat …
Pre-Release: Design Improvements in Comment Box & Chat Window in Agent Portal Read More »
Dear Customer, Greetings from Team Asista! We have new features released to your Asista User Portal which we would like to inform you at this point. The new features that you can explore are: CC Feature in Submit Request & Request Detail Pages Comment Policy for Ticket Statuses CC Feature in Submit Request & Request …
Feature Release: 2 New Features in Asista User Portal Read More »
Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI). Our New Agent UI makes life simpler for agents, supervisors with easier navigation and improved User Experience (UX) and filters. If you’ve been …
Release: Fresh, Fully Revamped Agent Interface (UI) of Asista. Read More »
Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI). Our New Agent UI makes life simpler for agents, supervisors with easier navigation and improved User Experience (UX) and filters. If you’ve been …
Pre-Release: Stay Tuned…..Fresh, Fully Revamped Agent Interface (UI) of Asista. Read More »
Dear Customer, Greetings from Team Asista! We are thrilled to announce the release of our revamped, Admin User Interface (UI), which makes life simpler for technical administrators with easier configuration options and more intelligent grouping of features. Here’s a glimpse of our revamped settings dashboard, which includes the option to simply search for a setting …
Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, revamped, Admin User Interface (UI). Our revamped Admin UI makes like simpler for technical administrators with easier configuration options and more intelligent grouping of features. If you’ve been a part …
Dear Customer, We are excited to announce the launch of our iOS-based Agent Mobile App for Asista. This iOS App is designed for the Agent Role in Asista i.e. your agents, managers and supervisors. Using this iOS Mobile App, your agents can now perform all agent-related tasks of your Asista Portal on any compatible mobile …
Our Asista Chatbots are not restricted to the Asista environment only. You can now tap into the power of Asista Chatbots and integrate them in your own custom business application. To help you accomplish this we are happy to release Asista Chatbot SDKs for the Android and iOS platforms. You can find the documentation for …
Having real-time, engaging and intelligent conversations with customers is the life blood of any business. An open channel of conversation can keep your customers engaged and these are more likely to be loyal customers. However, it is a hard reality that as a business you cannot be available everywhere and all the time where likely …
As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited App Development Tools – our Android and iOS SDKs. Till date you were enjoying the power of Asista within the limits of the Asista application only. Now, with Asista SDKs, you can tap into and harness …
