Dec 12, 2022 | Customer Engagement
“Customers are more demanding than ever. They have more power than they used to. They are smarter and have higher expectations than ever before.” – Forbes It is true that the customers today are actively seeking to include their digital interactions into daily...
Dec 5, 2022 | Customer Engagement
Are you wondering what all the hype about “customer engagement” is? You are not alone! We have already defined what customer engagement is in our previous blog post and also touched slightly on how it is beneficial. In this article, we are going to dive deeper and...
Dec 1, 2022 | Customer Engagement
“Customers are transitioning to communicating and buying through digital channels.” – Gartner, 2013 Survey This statement by Gartner highlights a hard reality of today’s customer behavior. Customer loyalty is no more dependent simply on “customer satisfaction”,...
Feb 28, 2022 | Updates & News
Dear Customer, Team Asista is thrilled to announce that we have released the Service Catalog Management (SCM) module via the Asista portal. This new SCM module makes it simple to organize and categorize items into Catalogs and Categories. Let us quickly take you...
Feb 11, 2022 | Updates & News
Dear Customer, Greetings from Team Asista! We are excited to inform you about some changes to existing Asista terminology as well as a new feature soon to be released on the Asista portal. What Is It All About? The introduction of new module and features requires that...