Business Workflow Automation
Empowering Enterprises with Unified Solutions
ASISTA brings you an AI-driven platform, revolutionizing how your enterprise operates. Experience enhanced efficiency and productivity across all domains with our comprehensive workflow automation solutions.
Our Core Workflow Automation Solutions
Customer Service Workflow Automation
24/7 Customer Support: Harness the power of AI to provide round-the-clock service.
Automated Responses: Streamline customer interactions with intelligent, automated responses.
Feedback Analysis: Utilize AI to analyze customer feedback for continuous improvement.
Field Service Workflow Automation
Efficient Scheduling: Optimize field service schedules for maximum efficiency.
Real-time Tracking: Keep track of field operations in real-time for better management.
Resource Allocation: Ensure optimal resource allocation for each field task.
Employee Service Workflow Automation
Self-Service Portals: Empower employees with user-friendly self-service options.
Automated Internal Requests: Streamline internal service requests and approvals.
Performance Analytics: Utilize AI to analyze and enhance employee performance.
IT Service Workflow Automation
Asista’s IT Service Management Solution optimizes IT processes and aligns operations with ITIL standards, enhancing agent efficiency and experience. Key features include:
Comprehensive ITSM Capabilities: Offers tools for incident, request, problem, and change management, ensuring streamlined IT operations.
Self-Service & Knowledge Management: Empowers users with self-help options and access to a knowledge base, reducing the workload on IT staff.
Advanced Analytics & Automation: Features like SLA management, dashboards, reports, CSAT surveys, and ticketing automation facilitate better decision-making and service delivery.
Revenue & Growth Focused Automation
Sales Process Automation: Streamline your sales pipeline for faster closures.
Market Analysis Tools: Leverage AI for real-time market trends and analysis.
Customer Journey Mapping: Automate and optimize the customer journey for increased sales.
Elevate Your Business Efficiency
Discover the Future of Intelligent Workflow Automation
Intelligent Process Automation (IPA)
Customizable Workflow Design
Real-Time Analytics and Reporting
Robust Security and Compliance Management
Seamless Integration with Existing Systems
Unleash Business Brilliance – Boost Revenue, Productivity, and Satisfaction Sky-High!
Experience a business revolution with a 35% revenue boost, 40% increase in workforce productivity, 25% savings in service management costs, and a soaring 90% customer satisfaction rate. Transform your business efficiently and effectively.
Significant Boost in Revenue
Reduction in Service Management Costs
Workforce Productivity Growth
Customer Satisfaction Rate
ASISTA has enabled our IT response team to move to centralised support, automated call routing leading to staff optimisation and cost saving and also improved our service response promptness leading to accountable service delivery. This has helped to reach employee centricity & high level of employee delight.
We are glad to inform that ASISTA has been instrumental in enabling the IT support team to respond to employees efficiently to resolve their services issues. We have seen a remarkable improvement in CSAT levels due to better responsiveness by the IT support team.
We are extremely happy after using ASISTA for our customer operations as ASISTA has been instrumental in enabling out consultants to respond and cater to customer requests and queries efficiently. We have seen a remarkable improvement in Customer Satisfaction as well as Consultant productivity.