Autonomize your Business Operations with our Autonomous Platform
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AI Agents
Off-load tasks from your organization’s teams and departments to AI agents. These agents utilize advanced machine learning algorithms to access and analyze structured and unstructured data, make real-time decisions, execute code, and automate business processes.
Some of these processes include contract understanding, claims management, document generation, sales and marketing, technology, and customer support. Empower your team with advanced AI Agents that:
- Enhance employee productivity by 100-500%.
- Automate complex tasks, freeing up time for strategic initiatives.
- Build AI agents to significantly increase efficiency and drive innovation within your organization.
Request Automation
Automate ticketing, routing, and resolution processes to streamline your service desk operations. Our platform integrates with your existing systems to provide seamless support for IT and business services, ensuring that issues are resolved quickly and efficiently.
- Automate Multi-Channel Service Requests
- Reduce mean time to resolution (MTTR)
- Increase first call resolution (FCR) rate
- Improve user satisfaction and productivity
AI Agents
Off-load tasks from your organization’s teams and departments to AI agents. These agents utilize advanced machine learning algorithms to access and analyze structured and unstructured data, make real-time decisions, execute code, and automate business processes.
Some of these processes include contract understanding, claims management, document generation, sales and marketing, technology, and customer support. Empower your team with advanced AI Agents that:
- Enhance employee productivity by 100-500%.
- Automate complex tasks, freeing up time for strategic initiatives.
- Build AI agents to significantly increase efficiency and drive innovation within your organization.
Self Service
Empower users to find answers and resolve issues on their own with our self-service automation tools. Our platform provides easy access to knowledge bases, FAQs, and troubleshooting guides, enabling users to resolve common issues without the need for human intervention.
- Deflect Tickets
- Reduce Support Costs
- Multi-channel Self Help Automation
Enterprise Automation
Extend automation across your organization with our enterprise automation capabilities. Our platform integrates with a wide range of systems and applications, enabling you to automate business processes, data workflows, and more, to improve efficiency and drive innovation.
- Automate employee resource digitisation
- On-Boarding Process Automation
- Off-Boarding Process Automation
- Digital Management Automation
ASISTA has enabled our IT response team to move to centralised support, automated call routing leading to staff optimisation and cost saving and also improved our service response promptness leading to accountable service delivery. This has helped to reach employee centricity & high level of employee delight.
We are glad to inform that ASISTA has been instrumental in enabling the IT support team to respond to employees efficiently to resolve their services issues. We have seen a remarkable improvement in CSAT levels due to better responsiveness by the IT support team.
We are extremely happy after using ASISTA for our customer operations as ASISTA has been instrumental in enabling out consultants to respond and cater to customer requests and queries efficiently. We have seen a remarkable improvement in Customer Satisfaction as well as Consultant productivity.