Employee Service

Enterprise Service Management Solution

Provide consistant value-added services to your customers, agents or employees with Asista’s Enterprise Service Management Solution while you align yourself with service management standards.

Expand your service management beyond IT services to include HR, Finance, Legal, Facilities and much more, all with one platform!

  • Self-Service Portal
  • Knowledgebase Management
  • Service Request Management
  • SLA Management
  • Dashboards & Reports
  • CSAT Surveys
  • Requests Automation