Customized Pricing

Helpdesk FREE

Free upto 3 Agents

(formerly known as SMART)

Sign Up

0

per full agent per month
billed annually

Self Service
  • Web based Knowledgebase
  • In-App KB - Android, iOS SDK
  • Unlimited Private & Public KB
  • Portal Theme Customization
Asista Branding
  • Remove Asista Branding
Ticketing & Automation
  • Web & Email Ticketing
  • Embedded Web Widget
  • Ticketing Reports
  • View Tickets by Public
  • Customizable Notifications
  • Incoming Ticket Automations

ADD-ONS
( per month per addon )

Answer Bot
( 4K requests / mth / bot ) 1400
-- --
Additional Channel
( Email or Social Channel ) 200

Most Liked

Helpdesk LITE

Unlimited Agents

(formerly known as INTELLIGENT)

Free TrialBuy Now

599

per full agent per month
billed annually

359

per field service agent #
per month billed annually

# Agents can use mobile app only!

Tickets-Based Pricing

Opt for bulk tickets-based pricing

Contact Us
Self Service
  • Web based Knowledgebase
  • In-App KB - Android, iOS SDK
  • Unlimited Private & Public KB
  • Portal Theme Customization
Asista Branding
  • Remove Asista Branding
Ticketing & Automation
  • All features in FREE
  • Facebook & Twitter Ticketing
  • Customizable Notifications
  • Event Based Ticket Automations
  • Customizable Workflow +
  • Basic SLA Management *
  • CSAT and CSAT Reports
  • Collaboration (CC + Followers)
  • Happy Code
  • Basic Assets / Items Management Based Tickets #
  • API Integration

+ One Customizable Workflow

* Bundled with One [1] SLA

# Bundled with 100 items

ADD-ONS
( per month per addon )

Answer Bot
( 4K requests / mth / bot ) 1400
Basic Assets / Items
Add-Ons ( 1K ) 1000
Additional Channel
( Email or Social Channel ) 200

Helpdesk PLUS

Unlimited Agents

(formerly known as GENIUS)

Buy Now

1599

per full agent per month
billed annually

959

per field service agent #
per month billed annually

# Agents can use mobile app only!

Tickets-Based Pricing

Opt for bulk tickets-based pricing

Contact Us
Self Service
  • Web based Knowledgebase
  • In-App KB - Android, iOS SDK
  • Unlimited Private & Public KB
  • Portal Theme Customization
Asista Branding
  • Remove Asista Branding
Ticketing & Automation
  • All features in Helpdesk
  • Multiple Business Process with customizable Workflow
  • Advanced SLA Management *
    • Multiple SLA Policies
    • Rule Based Policies
      • Incoming Ticket SLA
      • Event Based SLA
  • Multiple Business Hours
  • Basic Assets / Items Management Based Tickets #

* Bundled with Five [5] SLAs

# Bundled with 250 items

ADD-ONS
( per month per addon )

Answer Bot
( 4K requests / mth / bot ) 1400
Basic Assets / Items
Add-Ons ( 1K ) 1000
Additional Channel
( Email or Social Channel ) 200

Asista Servicedesk

ITIL based solution

(for large enterprises)

Contact Us

ITIL 4 based Service Management Solution for Enterprises.

Pay only for what you use!

Asista Advanced Asset/Item Management

IT & Non-IT Asset Management

(for large enterprises)

Contact Us

Be regulatory compliant and reduce asset support costs by keeping track of all your business assets with our Advanced Asset/Item Management Module.

  • Full lifecycle IT Asset Management with CMDB
  • Hardware Asset Management
  • Software Asset Management
  • Integrate with AD, System Center and Cloud Service Providers
  • Agentless Network Discovery
  • Barcoding Suport
  • Service Management
  • Spare Parts and Storage
  • Disposal and Obsolescence
  • Key performance indicators and management reporting

Note

  • All plans include Private Domain with SSL @ 6000/- per Domain.
  • Pricing listed applies only to online payments and is subject to change for offline payments.
  • Pricing excludes taxes.

Asista Servicedesk

ITIL 4 based Service Management Solution for Enterprises.

Pay only for what you use!

Do you have customized requirements that you couldn't find in the above pricing plans?

Let us discuss it and create a customized plan for you today!

Contact Us

Asista Advanced Asset/Item Management

IT & Non-IT Asset Management

Be regulatory compliant and reduce asset support costs by keeping track of all your business assets with our Advanced Asset/Item Management Module.

  • Full lifecycle IT Asset Management with CMDB
  • Hardware Asset Management
  • Software Asset Management
  • Integrate with AD, System Center and Cloud Service Providers
  • Agentless Network Discovery
  • Barcoding Suport
  • Service Management
  • Spare Parts and Storage
  • Disposal and Obsolescence
  • Key performance indicators and management reporting

Contact Us

Wondering

Have 100+ Agents?

Contact us at sales@asista.com
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