Customized Pricing

Helpdesk
FREE

(formerly known as SMART)

Sign Up

0

per full agent per month
billed annually

(Free upto 3 Agents)

Self Service
  • Web based Knowledgebase
  • Mobile App - Android & iOS
  • Unlimited Private & Public KB
  • Portal Theme Customization
Asista Branding
  • Remove Asista Branding
Ticketing & Automation
  • Web & Email Ticketing
  • Embedded Web Widget
  • Ticketing Reports
  • View Tickets by Public
  • Customizable Notifications
  • Incoming Ticket Automations

ADD-ONS
( per month per addon )

Answer Bot
( 4K requests / mth / bot ) Upgrade
Basic Assets / Items
Add-Ons ( 1K ) Upgrade
Additional Channel
( Email or Social Channel ) Upgrade
Private Domain with SSL Upgrade

Most Liked

Helpdesk
LITE

(formerly known as INTELLIGENT)

Free TrialBuy Now

599

per full agent per month
billed annually

359

per field service agent #
per month billed annually

# Agents can use mobile app only!

Self Service
  • Web based Knowledgebase
  • Mobile App - Android & iOS
  • Unlimited Private & Public KB
  • Portal Theme Customization
Asista Branding
  • Remove Asista Branding
Ticketing & Automation
  • All features in FREE
  • Facebook & Twitter Ticketing
  • Customizable Notifications
  • Event Based Ticket Automations
  • Customizable Workflow +
  • Basic SLA Management *
  • CSAT and CSAT Reports
  • Collaboration (CC + Followers)
  • Happy Code
  • Basic Assets / Items Management Based Tickets #
  • API Integration

+ One Customizable Workflow

* Bundled with One [1] SLA

# Bundled with 100 items

ADD-ONS
( per month per addon )

Answer Bot
( 4K requests / mth / bot ) 1400
Basic Assets / Items
Add-Ons ( 1K ) 1000
Additional Channel
( Email or Social Channel ) 200
Private Domain with SSL 500

Helpdesk
PLUS

(formerly known as GENIUS)

Buy Now

1599

per full agent per month
billed annually

959

per field service agent #
per month billed annually

# Agents can use mobile app only!

Self Service
  • Web based Knowledgebase
  • Mobile App - Android & iOS
  • Unlimited Private & Public KB
  • Portal Theme Customization
Asista Branding
  • Remove Asista Branding
Ticketing & Automation
  • All features in Helpdesk
  • Multiple Business Process with customizable Workflow
  • Advanced SLA Management *
    • Multiple SLA Policies
    • Rule Based Policies
      • Incoming Ticket SLA
      • Event Based SLA
  • Multiple Business Hours
  • Basic Assets / Items Management Based Tickets #

* Bundled with Five [5] SLAs

# Bundled with 250 items

ADD-ONS
( per month per addon )

Answer Bot
( 4K requests / mth / bot ) 1400
Basic Assets / Items
Add-Ons ( 1K ) 1000
Additional Channel
( Email or Social Channel ) 200
Private Domain with SSL 500

Asista
SERVICEDESK

Contact Us

ITIL 4 based Service Management Solution for Enterprises.

(for large enterprises)

Asista Advanced Asset/Item Management

IT & Non-IT Asset Management

Be regulatory compliant and reduce asset support costs by keeping track of all your business assets with our Advanced Asset/Item Management Module.

  • Full lifecycle IT Asset Management with CMDB
  • Hardware Asset Management
  • Software Asset Management
  • Integrate with AD, System Center and Cloud Service Providers
  • Agentless Network Discovery
  • Barcoding Suport
  • Service Management
  • Spare Parts and Storage
  • Disposal and Obsolescence
  • Key performance indicators and management reporting

Contact Us

Note

  • Pricing listed applies only to online payments and is subject to change for offline payments.
  • Pricing excludes taxes.

Wondering

Have 100+ Agents?

Contact us at sales@asista.com
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