Apr 27, 2021 | Updates & News
Dear Customer, Greetings from Team Asista! We are delighted to announce an exciting new feature that gives your support team an added, powerful boost. Get ready to allow your agents to now Create Anonymous Tickets. This new feature extends the scope of your support...
Apr 27, 2021 | Updates & News
Dear Customer, Hello from Team Asista! We’re thrilled to let you know that we’ve released yet another feature that we are sure will bring a smile to your customers’ faces. Prepare to captivate your customers and enhance service levels with enhanced Customer...
Mar 29, 2021 | Updates & News
Dear Customer, Greetings from Team Asista! We are “HAPPY” to release a new feature that will give your Asista application a super-boost. Get ready to explore Happy Codes! Prior to the adoption of Happy Codes, other than an agent closing a ticket, there was no way to...
Jul 30, 2020 | Updates & News
Dear Customer, Greetings from Team Asista! We would like to keep you updated on the soon to be released design improvements in your Asista Agent Portal. What can you expect? To simplify the way your agents communicate with your customers on their tickets, we have...
Jul 30, 2020 | Updates & News
Dear Customer, Greetings from Team Asista! We have new features released to your Asista User Portal which we would like to inform you at this point. The new features that you can explore are: CC Feature in Submit Request & Request Detail PagesComment Policy for...
Mar 19, 2020 | Updates & News
Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI). Our New Agent UI makes life simpler for agents,...
Mar 18, 2020 | Updates & News
Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI). Our New Agent UI makes life simpler for agents,...
Jan 3, 2020 | Updates & News
Dear Customer, Greetings from Team Asista! We are thrilled to announce the release of our revamped, Admin User Interface (UI), which makes life simpler for technical administrators with easier configuration options and more intelligent grouping of features. Here’s a...
Jan 2, 2020 | Updates & News
Dear Customer, Greetings from Team Asista! As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, revamped, Admin User Interface (UI). Our revamped Admin UI makes like simpler for technical...
Nov 4, 2019 | Updates & News
Dear Customer, We are excited to announce the launch of our iOS-based Agent Mobile App for Asista. This iOS App is designed for the Agent Role in Asista i.e. your agents, managers and supervisors. Using this iOS Mobile App, your agents can now perform all...
