Helps you align on-the-ground activity needs - customers, field agents and help desk staff - with its field-agent module and app.
Asista can help you with this with its field agents module and mobile app.
Create and manage on-ground field teams seamlessly with Asista’s field agent module and app.
Field agents’ productivity goes up with the agent app which allows them to manage their time better.
Your agents can:
Simply put Asista is an intelligent customer-support ticketing software designed to be cross-functional, collaborative & socially-intelligent.
Simplify your business processes and connect your teams, customers and basic assets.
Empower your field agents with a seamless mobile application & always fulfill your SLAs.
Keep your finger on the pulse of your assets with full-lifecycle Advanced Asset Management.