proactive customer engagement Archives

An Effective Customer Engagement Plan – Where Do I Begin?

Jan 10, 2023 | Customer Engagement

96% of unhappy customers don’t complain, however 91% of those will simply leave and never come back. – 1Financial Training Services A mistake that many businesses make is to assume that all is well if their customer support hotline is not ringing off the hook....

An Effective Customer Engagement Plan – Where Do I Begin?

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